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Funeral Home and Cemetery Articles




How to Become an Influential Business: Train Your Staff

How to Become an Influential Business: Train Your Staff

by Steve Zittle

We all want to think that our funeral home offers the best service when compared to our competitors. We want to assume that the work coming out of our prep room is superior as well. Why would you be in business if your goal was to be second or third best in your market? How […]

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Cemetery Impossible – Exempt, non-exempt and contracted workers

Cemetery Impossible – Exempt, non-exempt and contracted workers

by Dan Isard

Dear Dan, I manage a 100-year-old 80-acre cemetery. I employ about 30 people. My father retired about 10 years ago, and I admit I am doing things much the way he did. I also admit that the world is evolving, and I suspect my human resource knowledge is weak. Dad always treated our sales team […]

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PAID SICK LEAVE: Are You On Board?

PAID SICK LEAVE: Are You On Board?

by Stephanie Ramsey

The newest employee policy being embraced by states, cities and counties is mandatory paid sick leave.  In fact, on Friday, February 16th, 2018 Austin became the first city in Texas to require employers pay employees sick leave.  The policy goes into effect on October 1, 2018.  In less than 8 months, thousands of Austin employers […]

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THE “LOST” ARTS

THE “LOST” ARTS

by Steve Zittle

One of the characteristics that drew me to funeral service more than 28 years ago was the fact that funeral service professionals had to be proficient in such a wide variety of subjects. Truly, in our business, no two days are alike. Everyone who has taken the National Board Exam, for instance, has studied the […]

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HR Reality Check: Yep! The Stories are True! HR CASE STUDY #10

HR Reality Check: Yep! The Stories are True! HR CASE STUDY #10

by Stephanie Ramsey

SCENARIO: Jordan Watson, owner of Watson Family Funeral Services, recently found himself dealing with an employee situation he simply didn’t know how to address. His firm had been serving his East Coast community for multiple generations and had a stellar reputation. Indeed, he often thought of his staff as his extended family rather than employees. […]

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